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Terms and Conditions

Bali Handicraft Wholesale Supplier Taru Cendana Terms and Conditions :  

1. How To Order

Please send us your inquiry by E-mail or fax with our product code, name, size and quantity than we will confirm your order asap. Or just simply download our ORDER FORM and send back to us.  

2. Price

Entire price of each product exclude the packaging and shipping costs.
Please drop us a line or let us know for your specific request in packing or shipment. And will be calculated separately and you will be notified before making your purchase, as best we can do.

3. Payment

The customer pays, 50% advance as confirmation of the order. After the goods are manufactured and ready for shipment, we shall send you e-mail. The customer should clear the rest 50%. Then, we shall ship the goods. We only accept payments by T.T. (telegraphic transfer) or transfer for local buyers. In case, you need any further details kindly mail us at or

4. Shipping

Shipping can be done by air cargo or sea cargo, using sea cargo that mean the customer will pay fixed cost for 20' or 40' container. If the goods are less than that can be arranged with LCL (less container load).

5. Sample Order

For sample order, we would not give any limitation of all total of sample quantity but please send the samples fee together with the sending cost and document fee of the samples.

6. Refund Policy

Once your order is confirmed, and deposit is completed - no cancellation is allowed. However in the case of order cancellations, deposit is non refundable. 

7. Not in Our Bali Handicraft Catalogue ?

If you have your own design idea or you interested to one product that you could not find in our Bali Handicraft Info Catalogue. Tell us what you're looking for with a description of the items you desire ( photos if possible ), we will translate your design products and find it for you.

8. Privacy Policy

Your Personal information is confidential. We do not sell, rent, barter or trade e-mail addresses when you place an order with Taru Cendana Bali Handicraft or  

We collect your name, address, telephone number, and your e-mail addresses.
We only use this information to fulfill your order and communicate with you
about your order.

For more info please feel free to contact us

Best Regards,

Julianto Suryadi. 

TARU CENDANA Handicraft Wholesaler
Jl. Cokroaminoto No.296 Denpasar - Bali - Indonesia
Tlp. +62 361 424554 - Fax. +62 361 424027 - Mobile. +62 81 138 0969
Email. -
Skype. juli_tarucendana1

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